Warranty Claim

YOZMA Australia Warranty & After-Sales Support
YOZMA Australia · After-Sales Service

Warranty & After-Sales
Support

Submit your warranty request online and our Australian support team will review the case. Tell us what happened and add at least one clear photo. We’ll ask for anything else only if it’s needed.

Typical review time

1–3 business days for the initial assessment. Repair time, replacement approval and parts availability may vary depending on the issue and stock availability.

1
Tell us what happenedGive us the basic order and product details.
2
Add one clear photoOne useful image is enough to submit the claim.
3
We review the claimOur Australian support team will contact you with the next step.
Warranty claim submitted successfully.

Thank you. Our support team will review your claim and contact you within 1–3 business days.

Warranty Claim Form

We’ve kept this form short. Fields marked * are required.

Contact
Product
Issue
Only add this if a video helps show the problem.

Submitting this form starts the assessment process and does not automatically confirm warranty approval.

Warranty FAQ

How long does the initial assessment take?

Most complete submissions are reviewed within 1–3 business days. More complex technical cases may take longer.

Do I need proof of purchase before I submit?

No. Proof of purchase is helpful but optional at this stage. Our support team can request it later if needed.

Do I need to upload a video?

No. One clear issue photo is enough to submit the form. Add a video link only when it helps demonstrate the problem.